Your back office is the lifeblood of your company. It’s necessary for your company to run smoothly, but maintaining an in-house department can get expensive. Luckily, GGA’s back office outsourcing service delivers several competitive advantages.
Why Outsource Your Back Office Functions?
From mid-sized companies to multinational giants, back-office outsourcing services are a proven way to efficiently scale your business operations. GGA Solutions has years of experience in this sector, enhancing the following aspects of your business.
Outsourcing your business functions with GGA provides strategic advantages, including:
- Our platform consolidation standardizes your operating model, bringing consistency to your project day-in and day-out.
- GGA’s trained agents develop a relationship with your business, delivering an improved capacity to adapt to your changing needs.
- Our representatives are college-educated, providing expertise that spans multiple functions and business processes.
- GGA’s established teams enable you to scale your department quickly and efficiently.
Across every business, your main focus should be improving your bottom line. Investing in the infrastructure to manage an in-house back office team is expensive—not to mention time consuming. The cost of maintaining back office departments quickly add up when you factor in:
- Labor costs
- Employee turnover
- New technology
The ever-growing costs associated with your department can dwarf several of your other business functions.
Luckily, with GGA’s back office outsourcing services, there’s a more affordable solution. We deliver access to existing, well-maintained infrastructure, along with low labor costs. Our nearshore agents, located in Tijuana and Puebla, are an affordable option compared to domestic employees.
Another substantial benefit to back office outsourcing services is risk mitigation. At GGA, we place emphasis on education in operational risk by standardizing our processes and oversight. Our focus on automation reduces human errors, improves processing times, and reduces the risk of simple mistakes.
Take a Load off Your Plate with GGA’s Back Office Support
GGA offers back office outsourcing services for several core business functions, including:
Our financial support team aims to take a load off your shoulders, which is why we offer:
- Data collection
- Planning (strategic planning, balance sheet planning, HR planning, and capital planning)
- Forecasting (long-range, rolling forecasts, cash flow forecasting)
- Financial close
- Reporting (management, statutory, disclosure)
GGA’s holistic approach allows us to streamline every aspect of your business operations.
Our in-house IT team can tackle the toughest cybersecurity issues, in addition to:
- IT support
- Technical support (Tier 1-3)
- Digital infrastructure and software support
GGA’s expert team has years of experience providing underwriting services for multinational corporations, specializing in:
Our verification services verify customer-provided information pertaining to:
- Fraud reports
What good are back office outsourcing services without an experienced crew? Our claims support teams train for over six months, ensuring the right amount of reimbursement rates are paid based on your client’s contracts. We can review secondary and tertiary claims for legitimacy, and specialize in FNOL and Adjuster support.
No matter what information you need recorded, our highly trained staff can create, store, and manage your specific data details.
GGA’s financial support teams are focused on streamlining all aspects of your business operations, which is why we offer independent examinations for any processes you may need.
Billing and Payment Processes
A significant advantage to GGA’s back office outsourcing service is the quality of our representatives. Our agents have decades of experience in handling the logistics behind invoices and payments.
Credit and Collections
GGA’s outsourced accounts receivable and accounting departments can facilitate your credit management, invoice disputes, collections, and any related business processes.
At GGA, our fraud prevention teams have years of experience implementing strategies to detect fraudulent transactions to help protect your business from malicious threats.
GGA Solutions: Known For High-Quality Service
Need a trusted back office outsourcing service? You’re in the right spot.
GGA has years of proven experience helping companies supplement their daily workload. Our dedicated crews, established teams, and commitment to excellence delivers a BPO service far above the rest. Ready to take the next step? Get in touch with our expert team and schedule a free consultation.