Downtime and tech issues affect your operational efficiency, destroying your ability to meet project goals and stay competitive. That’s why GGA solutions offers nearshore IT services to help you effectively supplement your workload.

Simplify Your Operations with Outsourced IT Management

As a trusted IT outsourcing provider, GGA aims to simplify your day-to-day IT operations. Our holistic managed services include the perfect blend of daily IT support plus CIO-level expertise.

This is what makes GGA different from other outsourced IT vendors. With proactive leadership and an experienced IT support staff, we help you reach your goals by thinking strategically.

Real Life Applications: Case Studies With U.S.-Based Insurance Providers

Combatting customer attrition is challenging for many insurance companies. Luckily, GGA’s two-step sales process helps grow and maintain your book of business.

We have a track record for turning prospects into secured business. Read these case studies to get a better idea of how we can help your business next.

Policy Renewal Outreach

At GGA Solutions, we provide measurable results for our insurance partners. For example, one of our medical insurance clients struggled to manage their customer attrition. Because of our reputation for being at the forefront of the policy renewal industry, they turned to us to help supplement their renewal process.

Most outsourced insurance companies have difficulty maintaining a conversion rate of 30%. However, at GGA, we’re so confident in the quality of our representatives that we guarantee to provide a minimum conversion rate of 65%. In this particular case, our partners averaged a 74% conversion rate because we were able to process 250% more renewals than the competition.

New Policy Acquisition

Before enlisting the help of GGA’s outsourced insurance claim support, one of our family insurance clients consistently filed 10 to 12 new policies every two weeks.

However, after partnering with GGA, their productivity skyrocketed by 120%. GGA’s lead generation completely changed their operational efficiency—they began processing anywhere from 25 to 30 plans biweekly. They doubled their productivity for 40% less than a U.S.-based sales outreach program.

GGA Solutions: IT Outsourcing Services You Can Trust

GGA knows first hand the relationship secure IT infrastructure has on your operational efficiency. IT problems halt productivity, crush morale, and delay project timelines.

That’s why we use industry-leading procedures and policies that set your business up for success by assessing and mitigating cyberthreats. Our nearshore IT services include:

IT Compliance

For many industries, failure to meet IT compliance regulations can cause:

  • Shutdowns
  • Financial Risks
  • Security Breaches
  • Potential to Jeopardize Employee Livelihood

All too often, businesses tend to treat compliance as a fire drill instead of an essential day-to-day function.

While necessary, IT compliance can be tricky. You need to understand expectations, apply them, and prove you’re meeting those standards. Depending on your staff’s capability and current technology, this could be a complex, time-consuming process.

Enter GGA Solutions. We pride ourselves on helping you streamline compliance goals, eliminate compliance gaps, and leverage technology to maintain effective operations.

Cloud Services

The recent pandemic fast-tracked the adoption of cloud services for businesses across the globe. Companies who were once leery of cloud technology soon realized these services would enable their business to work through challenging circumstances.

If you haven’t adopted a cloud platform yet, it’s not too late. Migrating to the cloud doesn’t have to be scary. At GGA, we guide you through each step of the process, ensuring it’s done correctly. We focus on two areas of cloud services within your IT environment.

1. Cloud Transformation

If you need a new cloud infrastructure, GGA can help. We evaluate your current operations and see what data can be moved to the cloud. From there, we’ll determine which type of cloud computing is best suited for your applications

2. Digital Transformation

For businesses looking to optimize their cloud solutions, GGA’s nearshore IT services work with you to identify cumbersome processes. We assess your current setup and leverage cloud software to maximize your productivity, cost effectiveness, and security.

Information Security

Keeping sensitive information secure can make or break your business. That’s why GGA takes a holistic approach to your information security by providing the following services:

  • Endpoint Security
  • Network Security
  • Physical Security
  • Access Management
  • Email & Productivity Platform Security
  • Server Management
  • Policy Management
  • Application Management

We take pride in giving you peace of mind knowing your data is protected.

Disaster Recovery

Even with the best security measures and experienced IT technicians, unforeseen events can happen. That’s why you need a disaster recovery plan.

Downtime hurts your company, which is why GGA emphasizes continuity plans as part of our nearshore IT support. Having a system in place to keep your business running in the face of disaster is key to restoring normal operations with minimal downtime.

The best way to recover from an IT disaster is to develop a plan proactively. GGA has worked in various industries to develop proven strategies that quickly get you back to normal.

Help-Desk Support

At GGA, our nearshore IT services extend far beyond cybersecurity. We also offer IT help desk support to help your employees solve their tech problems through a single point of contact.

Our helpful support staff helps you:

  • Troubleshoot issues
  • Track common IT problems
  • Solve issues with your products, services, or processes.

When technical issues flare up, GGA’s help desk support can handle any of your IT problems.

Need a High-Quality IT Outsourcing Firm? You’re in the Right Spot.

Cybersecurity is critical to protecting your business, and you may need to outsource tasks to stay competitive. For companies looking to improve their bottom line, GGA can assemble your entire IT support team for a fraction of the cost compared to U.S.-based workers.

On average, our solutions are 40% cheaper than an internal crew. If you’re looking for a nearshore IT outsourcing service, make the right choice and partner with GGA Solutions.